Answers to common questions

Below you can find the answers to a few of the most frequently asked questions. If you cannot find the answer to your question, then please send us a message through our contact form.

If a Ye Olde Oak product has passed the expiry date, can I still eat it?
After the expiry date, we can no longer guarantee that the product can still be used. The taste of the product will change first. We therefore advise you not to use the product.

Why do canned products have a long shelf life?
Our products remain durable because we heat our cans at a high temperature for a short time. We call this the sterilisation of our products. This kills any bacteria, insofar as they are present. This ensures a shelf life of 2 to 3 years, provided the products are stored below 38°C.

Are Ye Olde Oak hot dogs lacto- and gluten-free?
Yes, all our hot dogs are lacto- and gluten-free.

Do you deliver to customers?
Unfortunately, we don’t deliver directly to customers. You can order our products online from the retailers where we are stocked. See below for where you can find our products.

Where can I buy the products of Ye Olde Oak?
Most supermarkets are selling our products, including Asda, Tesco, Sainsbury’s, Morrisons, Waitrose, Co-op and Aldi. If you still cannot find our products, then please fill in our online form.

I want to know more about the ingredients and food values of your products.
You can find the ingredient list and nutrition values at the back of our products. If you want to know more, than please fill in your question in the online form.